The scope covers Shopify or an approved commerce platform, product and collection templates, modular sections, performance foundations, and scoped analytics or CRM integrations that the team can actually maintain.
Scope at a glance
What this solves
Three points along the customer journey where dtc & ecommerce teams tend to lose the next step.
Product pages skip the details buyers ask about, so intent leaks before a decision is made.
Category and collection pages do not guide the browse, so visitors bounce back to search or leave the site.
Heavy sections, unused apps, and unoptimized media slow the mobile experience where most sessions happen.
In scope
How it connects
Web Design does its job when it hands the visitor, inquiry, or asset to a defined next step. The rest of the customer journey is planned alongside it.
See how the full system connectsClient ownership
Approved accounts, source assets, access, and final deliverables stay with the client.
Defined handoff
Owners, approvals, and next actions for each lead, asset, or update are agreed during scope.
Measurement
What is tracked, where it lives, and how it is reviewed is defined before launch.
FAQ
Yes, where the current platform is supported. The scope defines what is rebuilt, what is kept, and what is left alone.
Integrations to approved tools such as analytics, email, reviews, or CRM are scoped one by one. Nothing is treated as automatic, and any platform limitations are confirmed during scope.
Yes. Approved accounts, files, and access remain with the brand at handoff.
Reporting is scoped to product and collection engagement, add-to-cart and checkout events, and any events the connected tools expose.
No. Headless is a separate scope. The default is a maintainable themed build on the current platform unless a headless path is defined together.
Related capabilities
Next step
The Revenue Leak Score shows where attention, response, follow-up, or attribution is breaking first.