Lead capture and follow-up,installed as one system.
Website, forms, calls, and messages go into one CRM. The right person is notified, response and follow-up run on schedule, and the booked result is reported back against its source. Cross X Agency installs that path as the Lead Leak Fix.
What is supposed to happenafter an inquiry.
Seven handoffs sit between an inquiry and a booked job. Each one has a common failure, and any single failure loses the lead quietly.
An inquiry arrives
A call, a form, or a message comes in from the website, an ad, or a search result.
Calls ring out while the crew is on a job, and the caller moves to the next name.
The details get captured
Service, property or vehicle detail, timing, and contact information are recorded once.
Half the information is missing, so the first reply has to ask for it again.
A customer record is created
The lead lands in a pipeline stage instead of an inbox or a notepad.
The lead lives in one person's phone and nobody else can see it.
The right person is notified
Ownership is assigned and the person who can actually answer is alerted.
Everyone assumes somebody else replied.
Follow-up runs on schedule
An immediate response goes out, then approved follow-up continues until there is an answer.
Follow-up depends on memory and usually stops after one message.
The outcome is recorded
Booked, estimated, or lost is set on the record so the pipeline stays honest.
Booked work never gets fed back, so the pipeline stops describing reality.
Source and result are reported
Where the lead came from and what happened to it show up in one place.
Leads clearly arrive, but nothing ties booked work to the page or campaign.
Four layers,one working path.
The Lead Leak Fix is a $7,500 installation. It is not a list of tools handed over. It is the capture, record, response, and reporting layers connected and tested against the way your team already works.
Entry points
Your existing website or a new conversion page as scoped, plus call, form, and message handoff where the platform supports it. If the current site is working, we connect it rather than replace it.
Customer record and routing
CRM and pipeline stages that match how the business actually sells, the service, property, or vehicle detail your team needs captured, and clear staff ownership with notifications.
Response and follow-up
Missed-call response, approved follow-up automations, AI-assisted response where it is appropriate and approved, booking or estimate follow-up, and stop rules so a real conversation never gets talked over.
Measurement and handoff
Source tracking, outcome statuses, reporting you can read without training, and documented access so you know what is installed and where it lives.
Where a new page or site is the right call, it is built with web design in the same scope.
The software underneath.
Cross X OS is the software installed underneath the Lead Leak Fix. It holds the CRM, pipeline stages, routing, automations, response logic, and reporting that the installed lead path runs on. It is not a second service to buy and it is not something your team has to assemble.
Service category
Lead Capture and Follow-Up
Installation
The Lead Leak Fix
Software
Cross X OS
AI-assisted response is one configured part of the system where it fits. It answers with real context, follows routing rules, hands off to a person, and stops when a human takes over. It is approved during scoping and owned by your team, not left to run unsupervised.
Installed lead paths.
Color Drop Painting
Website, SEO, and CRM work for a home-service crew that takes calls from the field. Estimate requests are captured, owned, and followed up instead of waiting for someone to get off a ladder.
Lusso Auto Design
Automotive website and content work where a quote request has to carry vehicle detail once, reach an advisor, and stay attached to the job it turns into.
Versatile Coatings Hawaii. Form to pipeline flow, team alerts, and lead autoresponder.
Undercover Customz. Website and CRM installed together as one lead path.
The Lead Leak Fix
$7,500
installation
then $497 / month
Cross X OS software and lite management
The installation connects your entry points, CRM and pipelines, routing, response and follow-up, tracking, and reporting into one tested path, then hands over documented access and ownership.
The monthly amount keeps the installed Cross X OS account live and covers lite management of the core lead path with light ongoing adjustments. When Cross X Agency operates the wider growth system, including campaigns, SEO, content, paid media, and deeper optimization, that is a custom retainer scoped to the work.
How the install happens.
Map the current lead path, tools, and access.
Agree what stays and what gets replaced.
Configure capture, CRM, routing, and follow-up.
Test real scenarios, ownership, and stop rules.
Launch with owners, access, and reporting documented.
Timeline depends on scope, access, and how much of the current setup stays. It is agreed before the work starts.
Before you buy.
Can Cross X Agency work with our existing website or CRM?
Often, yes. We map what you already have first. If the current website or CRM can carry the lead path, we connect and configure it. We only recommend replacing something when it cannot do the job, and that decision is agreed during scoping before any work starts.
What is included in the $7,500 installation?
The Lead Leak Fix installation covers the scoped entry points, the CRM and pipeline setup, staff routing and notifications, response and follow-up configuration including AI-assisted response where approved, source tracking and outcome reporting, testing, and a documented handoff of access and ownership.
What does the $497 monthly amount cover?
It keeps the installed Cross X OS account live and includes lite management of the core lead path plus light ongoing adjustments. Anything larger than that is agreed during scoping rather than assumed as unlimited service.
When is a custom retainer needed?
When Cross X Agency operates the wider growth system: ongoing campaigns, SEO, content, paid media, deeper optimization, reporting, and strategy. That work is scoped and priced separately from the installation and the software.
Who owns the accounts, customer data, website, and files?
You do. Business accounts, customer records, the website, content, and files stay under your name, and the handoff documents where everything lives so your team can operate or export it.
See what happens afteran inquiry, then fix it.
Show us how leads come in today, who responds, and what happens after the first message. We will map the path, name the handoffs that break, and scope the installation from there.