Marketing systemsfor automotive shops.
Cross X Agency connects the parts a shop already relies on: being found for the services you sell, showing real work, capturing the inquiry with the vehicle details attached, following up on quotes, and measuring which of it turned into booked work. Wrap, tint, PPF, detail, customization, and service shops.
Automotive work already running.
See all client projects
Lusso Auto Design
Website and CRM installed as one connected lead path for a Las Vegas customization shop, with recurring content production covering builds, wheels, and film work. The site is structured so each service reads as its own page, and the quote form asks for the vehicle before an advisor picks it up.
Undercover Customz
Website and CRM installed together so inquiries land somewhere the shop can actually work them: one pipeline, an owner for every lead, and follow-up that does not depend on who happened to answer the phone.
Henderson, Nevada. Lead path and site build.
Event and show capture for Lusso Auto Design during SEMA week.
Wheel and tire work photographed in the shop for service pages and posting.
Where the path from search to booked work breaks.
Most shops do not have a marketing problem in the abstract. They have a specific point where interest stops moving: a call that came in while both hands were on a car, a quote request missing the vehicle, an estimate nobody circled back on.
The specific service search
Someone decides they want tint, a wrap, film, or a correction, then compares shops on search and social.
One combined services page means the shop is missing from the search that matters.
The call, form, or direct message
They reach out on whichever channel is in front of them, usually during install hours.
Calls ring out in the bay, and direct messages never reach the pipeline.
The quote and who owns it
An advisor needs the vehicle, the service, and the condition, on a record assigned to a person. Cross X OS is the software installed to run this layer.
A generic form collects a name and a sentence, and leads live in a shared inbox and someone's texts.
Follow-up, then booked work
Quotes and missed calls get worked on a written schedule, and booked work reads against its source.
Estimates sit through the weekend, so budget decisions become guesses.
What Cross X Agency runs for a shop.
Five pieces of work. They can be bought separately, but they are scoped so they agree with each other rather than pulling the shop in five directions.
Automotive web design
One page per service the shop actually sells, so a tint page reads as a tint page instead of a line item on a long homepage. Each page carries real work from the shop and a quote path that asks for the vehicle year, make, model, and the service in question before an advisor has to call back for basics.
Automotive SEO and local search
The searches that end in a booking are specific: a service, a vehicle type, and a part of town. That means real pages for those services, a Google Business Profile that agrees with the site, and internal links that make the pages closest to a quote easy to reach.
Photo, video, and social content
A shop sells on evidence. Finished work, the bay, the process, and the reveal, captured in one planned production day and organized for the site and for vertical posting. The publishing side is planned around that library rather than around whatever was filmed on a phone that week.
Google and Meta paid media
Search covers people who already decided they need the service and are choosing a shop. Social covers people who see the finished work first. Both are read against the same tracking so a busy inbox is not mistaken for good campaigns.
Lead capture, CRM, and follow-up
Calls, forms, and direct messages land in one pipeline with the source attached, get assigned to a person, and get followed up on a written schedule instead of whoever remembers. This is the layer most shops are missing, and it is what the Lead Leak Fix installs.
The lead path,installed once.
The Lead Leak Fix is the installation of everything between attention and a booked job. Not advice about it, and not a report. The forms, the phone handling, the pipeline, the routing, the follow-up, and the tracking are built, connected, and tested against the way the shop actually works.
Cross X OS is the software installed to run that system: CRM records, pipelines, routing, automations, and reporting in one place. It is not a separate marketing service.
Capture with the vehicle attached
Forms, calls, and direct messages in one place, collecting year, make, model, service, and condition so the first reply is a real answer.
Pipeline and staff routing
Every inquiry visible in a stage from new request to booked install, owned by the right advisor, with notifications that work during install hours.
Missed-call and estimate follow-up
Automatic response to a missed call, then approved follow-up on open quotes running on a written schedule.
Tracking and reporting
Source through to booked work, so channels are judged on jobs rather than on traffic.
The model is the same for a shop as for anyone else: setup is scoped and quoted to the work, then $497 per month for Cross X OS and lite management. When Cross X Agency runs the wider growth system as well, meaning campaigns, search, content, and ongoing optimization, the retainer is quoted for that scope.
Built for a specific kind of shop.
Quoting, scheduling, and follow-up look different for a film install than for a recurring detail. Each of these goes into that detail, on the site side and the lead side.
Paint protection film
Window tint
Vehicle wraps
Detailing and ceramic coating
Customization and builds
How the work runs.
First an audit of the current customer path: what the shop ranks for, what the site does with a visitor, what happens to a call during install hours, and where an estimate goes after it is sent.
Then the services and proof that matter get defined, so the pages and content are built around the jobs the shop wants more of rather than everything it is capable of.
Then the build: pages, content, and the lead system, in the order that gets closest to a booking first.
Then testing. Routing, follow-up, and tracking are run against real inquiries on a phone before launch, because that is where these installs usually fail.
Then launch, with ownership written down. Accounts, files, CRM data, and workflows stay with the shop, and it is clear who operates what from there.
Before you ask.
What kinds of automotive shops does Cross X Agency work with?
Automotive customization shops, wrap and window tint shops, paint protection film installers, detailing and ceramic coating businesses, and independent repair and service shops. The work is built for shops that quote and book their own jobs.
Can Cross X Agency work with the shop's existing website or CRM?
Yes. The current site, forms, phone setup, and CRM are reviewed first. If they can carry the work, they are cleaned up and connected. A rebuild is only recommended when the existing setup cannot support real service pages, a usable quote path, or reliable tracking.
What does the Lead Leak Fix install for an automotive shop?
Website, form, and call capture with the vehicle and service details a quote actually needs, a CRM pipeline for those inquiries, routing to the right person in the shop, missed-call and estimate follow-up, and tracking and reporting from source through to booked work. Cross X OS is the software installed to run it, at $497 per month, with setup scoped and quoted to the shop.
Who owns the accounts, content, and customer data?
The shop does. Domains, hosting, ad accounts, analytics, the CRM data, and the photo and video files stay in the shop's name, and the workflows are documented so the setup can be operated without Cross X Agency.
Find out where your shopis losing the next job.
Send the shop's site and the services you want more of. You get back a plain read on what the customer path does today, which pages are worth building first, and what happens to a quote request once it arrives.