Area 01
Project and service pages
The site is reorganized so the work, service scope, and project context answer the questions a homeowner or designer asks before reaching out.
Home Services · Tile & Stone
For tile and stone installers, the site, inquiry path, and reporting are reviewed as one connected foundation instead of separate tools.
Where the workflow needs structure
01
Finished projects live inside a gallery grid that does not help a homeowner or designer understand scope, materials, or where the work fits their space.
02
Follow-up on a walk-through or emailed quote sits in a phone thread or inbox with no agreed owner or next step across the team.
03
Referrals, designer intros, forms, and calls arrive in different places, so it is hard to see which projects are open and where they came from.
What the connected system covers
Area 01
The site is reorganized so the work, service scope, and project context answer the questions a homeowner or designer asks before reaching out.
Area 02
Inquiries from calls, forms, and referrals move into a defined capture path with an owner for the next action, scoped to the tools already in use.
Area 03
A simple view shows where inquiries came from and where each one is in the process, plus documentation for the team that has to run it.
Custom tile and stone work is trust-driven and often referred. The goal is to give that trust a clearer path, not to replace it with pressure tactics.
How the handoff works
Step 1
Inquiry enters
Calls, forms, and referrals move into the approved capture path instead of scattered inboxes.
Step 2
Team receives
A defined owner and next action are assigned so no inquiry sits without a person responsible.
Step 3
Follow-up runs
The agreed follow-up workflow runs on the current tools, with cadence confirmed during scope.
Step 4
You own it
Approved accounts, data, assets, and documentation stay with the business after handoff.
The connected foundation this describes lives inside our Lead Leak Fix engagement.
FAQ
The site, inquiry sources, and how estimates are followed up today. That review defines what is actually scoped and what is left alone.
We review the current stack first. Supported connections between your website, forms, phone, and CRM are confirmed during scope, not assumed. If a tool already works, we build around it.
Only what is explicitly scoped. This page is about the connected foundation: website, capture, routing, and measurement. Paid media, content, or SEO can be added as a separate engagement.
You do. Approved accounts, data, assets, and written documentation are transferred to the business. Nothing critical sits inside a vendor login you cannot access.
Other trades
Next step
See where the current workflow needs structure first.
The Revenue Leak Score is a short review of where attention, response, follow-up, or measurement is breaking today.